Friday, March 8, 2013

Our Online Grocery Store! (Shameless Plug for Relay Foods)

   A couple of my friends have recently asked me to expound on our online shopping experiences.  I will try my best in this post to describe the modern shopping miracle that RelayFoods.com is to our family.

  So we've decided we want to eat more consciously and hopefully more healthfully.  The long and the short of this goal is that we as a family (or really just me and Cliff as our girls get to do what we tell them to do at this age...) want to cut out the majority of the processed foods we've had in our diet, buy fresh, and buy local.   We knew going into this that our goal would require sacrifice, planning, and a lot of will power.  We were also afraid it would require a lot of driving and consequently gasoline consumption.   What to do?  The more we thought about our venture into "real food" world we wondered if we were being overly ambitious and unrealistic - especially with a new baby on the way.  I don't mind taking two kids to the grocery store most days, but three?  I can't even fathom that possibility... yet.  What to do?

  Relay Foods to the rescue!  Literally.  We had always seen these trucks parked at various locations around town and even in our neighborhood thinking they were really just a really expensive local food distributor.  We never gave them a second thought until we started planning out our new life style.  Upon a very small amount of research we learned that RelayFoods.com was created right here in Charlottesville by a graduate from UVA and his friend.  They wanted to create an online grocery "store" that supported local businesses and agriculture and saved people time, money, and GAS as well!  It sounded too good to be true.  What's the catch?  Do they jack up the prices of the products they sell?  Do they charge a ridiculous fee to use their services?  No and no.  Their prices are comparable to what we would pay at the grocery store near us and there is NO SURCHARGE or FEE.
   We live out in Crozet, (about 15 mi from C-ville,) and the only grocery stores we have are Harris Teeter and Crozet Great Value.  They are both much more expensive than Kroger, Walmart, etc.  We used to do a lot of our shopping at Sam's Club, but Sam's is far away and we calculated that we were spending about $8.00 round trip to grocery shop there.  Relay DELIVERS the food we order to our neighborhood.  We literally drive down the street and pick up our order.  They PROVIDE reusable shopping bags for us and the first three orders we placed were discounted.   They do have a $5 fee if you spend less than $50.  Um... who spends less than $50 when you go grocery shopping?  Not us.  This fee is waved after you have used their services a few times as well.  But again, we've never spent less than $50 so I wouldn't really know about it.
  If you go to their site you will find that they provide a lot of local and organic foods, but that isn't all.  If you have a hankerin' for Cheerios or Campbell's  Soup, you will find all the staples of a regular grocery store as well.  The major difference is that THEY do all the driving around town so YOU don't have to!  Need a special gourmet cheese, Thai curry paste, bulk oatmeal, cashews, and local grass-fed beef?  This is one stop shopping at its finest.   Grocery shopping with three kids?  No problem!!!

Best shopping idea EVER!


The delicious milk we buy

Local cheese from Marshall Farms

The best Yogurt I have ever had.  This is the maple yogurt, but we usually buy the plain.
   Now lest you think our experiences shopping online have been nothing but sunshine and roses, I will say that there have been a few hang-ups, but they are pretty minor.  When you place your order you can select "substitutions ok" or no.   We have found that sometimes they are out of a certain product and if you give them the go-ahead they will substitute your product with something similar.  Sometimes they are out of the local creamline milk we like that comes from Roanoke, VA.  They have substituted this milk with creamline milk from PA.  Big Deal.  You can also check "no substitutions" and they will simply remove the item from your bill if they are out.  Credit cards are not processed until 12am the day of your delivery so if they can't deliver something you don't lose out.  It just stinks if you really need an ingredient for a dinner or dish you are making.   This has only happened a couple of times and it's usually the local produce that is occasionally unavailable, (local potatoes seem to go faster than a... hot potato!.)  The only time I was really bugged by the substitution was when they gave us green bell peppers instead of red.  Bleck!  Not the same!    Overall we have been incredibly pleased with the service.  Their customer service is spot on.  We were overcharged on a can of tuna once and the guy removed the charge AND credited our account right away!  Cliff has gotten to know the delivery folks and everyone is super friendly.   
    So what do you do if you don't live in Charlottesville??  RelayFoods is expanding!  They also serve the Richmond and D.C. areas and I think they may even serve VA Beach and Norfolk now.  They are continuing their expansion and hope to go nationwide one day.  Call them up or e-mail and ask them to deliver to YOUR area! 

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